Yes. Once you’re signed in, open My Account and go to Company Users, then click Invite new user. Each person signs in with their own email and one-time code and works under your company’s account and pricing. Give them one of two roles:

• Standard: can check inventory, build orders, and submit them.
• Limited: can check inventory and build orders, but each order goes to you for approval before it reaches us.

If you’d rather not set this up yourself, your West Coast Batteries team can add your users for you. Send your rep the names, email addresses, and the role for each person.

Your company’s ship-to addresses live in the Address Book under My Account. Add each location once, and anyone on your account can choose it at checkout. Every user shares the same address book, so a location only needs to be entered one time.

If you have many locations, or you’d prefer we handle it, contact your rep. We already have your ship-to addresses on file and can load all of them into your portal account for you.

No. Orders placed in the portal are confirmed by our team and invoiced by email on your existing terms. No card is charged and no payment is taken on the website. Be sure to enter your PO number on the Details step at checkout so it prints on your confirmation and your invoice.

Your West Coast Batteries rep is your first call for anything in the portal: adding users, loading ship-to locations, availability on a larger quantity, or a question about an order. You can also reach the team through our contact page.